Dave Wheatley
18/02/2023
DON'T STAY HERE. The name is obviously from a previous era, she is far from grand now. The building is lovely but do not be swayed by their website, these photos were obviously from many years ago. I've done some research and it appears new owners took over 2 or 3 years ago. They specialise now in taking in homeless being housed by the local council. The whole place is dirty and in need of major renovation. After one night I moved to a different hotel. Beware they now need 76 hours notice of cancellation before refunding. They only have one member of staff who mans the bar, does reception, answers the phone, delivers room service, and everything else - he was the only positive about this hotel, he was cheerful, informative and works hard. I'll never return and advise others to not bother.