Charrisse Thompson
20/09/2022
Joined whanau for a gathering at the Riverside tonight, that had pre-booked for a large amount of guests. Arrived to no tables set up, they were also dirty and sticky. After setting up and cleaning tables we ordered once everyone had arrived. As this is deemed a "Family Restaurant" you would expect the "Temporary"Bar Manager to be dressed appropriately. This was not the case. She was yet again dressed in black short shorts and a sweatshirt. As she was taking our orders at the bar, she kept pulling at her shorts as they kept riding up and this was also inappropriate. Advised after ordering (@15 mins) that some items on the menu were not available.Should have been advised of this at the start.Meals were ok for the price (Special Meal Deals), plate size has changed to regular for all meals.Had to ask for cutlery. The other female staff member who was assisting at the bar/restaurant was great.The Temporary Manager has no people/customer or bar skills. I have worked in Hospo/Customer Service roles for many years and this would be the worst I have encountered in the King Country for a while. If you want to be greeted and served with a fake smile, inappropriate dress and no customer skills, this is the place to go. We certainly will not be returning to this establishment.