Britt Britt
01/08/2022
For a four star hotel it was a disappointment. No elevator and steep staircases to drag your luggage up and down. Receptionist was friendly and informative. When we arrived at the room, there was a very strong smell of body odor, and axe body spray, almost like someone tried to cover the smell of body sweat. When we reported this, we were told that it was because a maintenance guy had been in the room before we checked in. We kept the windows open for our entire stay and the smell was still there when we checked out two days later, with the additional smells of cigarettes and weed on the second night. The bathroom had mold in the shower grouting - quite a lot of it. The restaurant food was average, and the waitress who served us was completely disinterested, spent all her time on her phone, and only asked us if we wanted a drink after we had already finished eating and we're about to leave. All in all, won't be back, and if it wasn't for the friendly receptionist and the prompt response from housekeeping when we asked for more towels then I would have made my review a one star. Expect two star experience at this hotel, not four stars.