Went in there today, Sunday 28 August, around lunchtime, to play the slot Machines.
Rang the bell in the slot service area - as advised by another Paton as the way to get service , in order to break a $ 100 into $20s to play the slots
A Caucasian male working there approached the service area and simply glared at me. I offered him the $100 and asked for 5 x $20 s.
He served me slowly with no greeting thanking etc, just a glare.
Later I had reason to call for his attention as my slot machine require a hand pay.
I went into the bar area where he stood and advised him of this. He said he will serve me shortly.
He came into the gaming area and I gestured with an open hand towards the machine that I was playing.
He looked at me and pointing outside into the street said , oh, I thought it was the one out there'.
I was a bit stunned and said nothing for a while, then repeated back to him, ' what do you mean by that'.
He said, ' I know very well which machine I need to attend to as I get an indication where the payout is required'
He then said, ' don't treat me like I'm stupid by pointing to the machine.
I tried to tell him I was simply trying to make it easier for him to identify the machine and that's why I gestured towards it.
He eventually paid me out without any comment and I couldn't leave fast enough.
By far , especially in this day and age, the worst service I have ever received from a person who should never be employed serving the public.
I will never return.