Tatiana Collier (Chachi)
31/08/2023
Last year on my birthday my mother asked for a cocktail (she's Maori) and the blonde bar lady said they're not making cocktails for the night. She then proceeded to go to the table next to us, all pākeha, who asked for cocktails (5 to be exact) in which she looked over at our table while they're all having a laugh & then took the order. While she was making them, she kept looking over at us while we were watching her make them & serve the drinks to their table while my mum & brother were only allowed tap beer. Tonight my mother went in and the bar lady made up more excuses as to why she couldn't make her a cocktail. Then she had a debate with my mother if she even had a booking which is a whole other story. If the owners would like to hear it, please reply I'd be happy to let you know what happened. The whole thing left my mum feeling so angry she didn't even want to be on a date with my dad at that establishment anymore. My family has been going to this establishment for years & it's crazy that she always has an excuse as to why we can't have cocktails. I love Mary & the rest of the staff but the bar maid always has an excuse as to why my family cannot order cocktails. It's your job to make drinks, our money pays your wages, if you don't like making drinks & serving WITH A SMILE, you're in the wrong job love. You don't need to be rude & dismissive to us but then chat along with a big grin to boys half your age when we leave the bar. I didn't even want to make this review but since your attitude hasn't changed in the time you've worked there, I feel it's right to do so. We're kind people, we were understanding in the beginning but it's getting old now.