shaan may
21/03/2023
Been there multiple times before, enjoyed it every time. But last night on the other hand, absolutely not. Was told where our table was, not taken to it. Took a while to be served. Kids drinks took longer than the adults. Food was not as good as it used to be. Asked for two medium rare steaks, they were both cooked well over well done. One steak was eaten as the person was hungry. The other was not touched. No one came to ask how everything was, ask if we would like another drink. Oh and the table wasn't cleared and weren't asked for dessert. Went to pay and told the manager on duty how it went and how we felt, just got a smile back and "that's fine". Sorry but you've lost a few of regular customers now. Honestly wouldn't expect a response like that especially from a duty manager. Yeah not so much of a happy bunch after that experience, and after paying the bill for just sitting around waiting for service :/